Hello, this is Melanie from the development team. I wanted to share a small update about order forms and saving contact information in our system.
Before, if someone completed a one or two step order form but their payment was not successful, their contact information would not be saved as a record in our system.
However, we have now changed this so that even if the payment fails, the contact information will still be saved as a record. This means that if someone fills out one of your order forms, even if the payment doesn’t go through, you will still have their contact information on file.
I hope this update is helpful, and I will be back with more updates soon. Thank you.
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